Owner FAQs
Owner FAQs with MKM Property Management
At MKM Property Management, we understand that trusting someone else to manage your investment property is a big decision. Whether you’re a first-time landlord or a seasoned investor, you likely have questions about how our process works, what to expect, and how we keep your best interests front and center.
That’s why we’ve compiled answers to the most common questions we receive from property owners—so you can move forward with clarity and confidence.

Why Should I Use a Property Management Company Like MKM?
Managing a rental property involves more than collecting rent. From screening tenants to handling maintenance, responding to emergencies, tracking finances, and staying compliant with local laws—it’s a full-time job. Our team handles all of it for you, saving you time, reducing stress, and helping you maximize your return.
How Do You Determine the Right Rental Price for My Property?
We use a combination of local market analysis, current rental data, and your property’s unique features to determine the optimal rental rate. Our goal is to ensure your home is priced competitively to attract quality tenants while generating strong, consistent income.
How Do You Screen Tenants?
Tenant placement is one of the most critical parts of protecting your investment. We conduct a thorough screening process that includes:
Credit and background checks
Employment and income verification
Previous rental history
Eviction and criminal records
Only applicants who meet our strict criteria are considered for your property.
When and How Do I Get Paid?
Owner disbursements are processed monthly after rent has been collected and expenses reconciled. Funds are directly deposited into your bank account, and you’ll receive a full statement outlining your income and expenses for that period.
Do I Have to Handle Any Repairs or Emergencies?
Not at all. We handle all maintenance issues—routine and emergency—through our trusted network of licensed vendors. We coordinate everything, provide transparent billing, and notify you of significant issues that require your input.
Can I Still Use My Own Contractors?
Yes, if you have preferred vendors you’d like us to work with, just let us know. We’re happy to coordinate with them as long as they meet our standards for reliability, licensing, and insurance.
Will I Have Access to My Property’s Financial and Maintenance Records?
Absolutely. Through our secure online owner portal, you’ll have 24/7 access to:
Monthly financial reports
Maintenance requests and updates
Lease documents
Payment history
Year-end tax documentation
Transparency is at the core of everything we do.
How Are Late Payments or Delinquencies Handled?
Our lease agreements clearly outline rent due dates and late penalties. If a tenant fails to pay on time, we immediately begin our collection process and keep you informed every step of the way. In the rare case where eviction becomes necessary, we manage the entire legal process on your behalf.
What Happens If a Tenant Breaks the Lease Early?
If a tenant chooses to break their lease prematurely, we enforce lease terms that protect your financial interests. Our goal is to minimize vacancy time by quickly preparing and re-listing the property, while ensuring that any early termination fees are collected according to the lease agreement.
What Are Your Fees and How Are They Structured?
Our pricing is competitive and transparent. We charge a monthly management fee based on a percentage of collected rent, plus leasing or placement fees when applicable. There are no hidden costs, and all fees are clearly outlined in your management agreement.
Have a Question We Didn’t Cover? Let’s Talk.
At MKM Property Management, we believe informed owners are empowered owners. If you have a specific question about how we operate—or if you’re ready to get started—we’d love to connect.
📞 Call us at 919-907-0760
📧 Email: Arpan@mkmcommercial.com
📍 Based in Garner, NC